brimir

The premium Open Source alternative to Zendesk

🎯 Best for:Small teams needing a simple, email-centric support workflow.
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AGPL-3.0License

What is brimir?

A self-hosted email support system built on Ruby on Rails and Zurb Foundation. It converts incoming emails into support tickets with multi-agent collaboration and internal notes.

Tech Stack
RubySupport & Helpdesk

Why brimir?

  • Clean Ruby on Rails architecture
  • Responsive UI via Zurb Foundation
  • Simple email-to-ticket conversion

Limitations

  • Limited third-party integrations
  • Basic reporting features
  • Smaller community support
11/26/2025
Last Update
293
Forks
0
Issues
AGPL-3.0
License
Financial Leak Detected

Stop the "SaaS Tax"

Your team could be burning cash. Switching to brimir instantly boosts your runway.

Competitor Cost
-$2,280
/ year (est. based on Zendesk)
Self-Hosted
$0
/ year
Team Size10 Users
150+
SAVE 100%

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