brimir
The premium Open Source alternative to Zendesk
🎯 Best for:Small teams needing a simple, email-centric support workflow.
What is brimir?
A self-hosted email support system built on Ruby on Rails and Zurb Foundation. It converts incoming emails into support tickets with multi-agent collaboration and internal notes.
Tech Stack
RubySupport & Helpdesk
Why brimir?
- • Clean Ruby on Rails architecture
- • Responsive UI via Zurb Foundation
- • Simple email-to-ticket conversion
Limitations
- • Limited third-party integrations
- • Basic reporting features
- • Smaller community support
11/26/2025
Last Update
293
Forks
0
Issues
AGPL-3.0
License
Financial Leak Detected
Stop the "SaaS Tax"
Your team could be burning cash. Switching to brimir instantly boosts your runway.
Competitor Cost
-$2,280
/ year (est. based on Zendesk)
Self-Hosted
$0
/ year
Team Size10 Users
150+
SAVE 100%