cerb
The premium Open Source alternative to Zendesk
🎯 Best for:Large organizations with complex, high-volume support workflows.
What is cerb?
Replaces Zendesk for high-volume shared inbox management. Features the KATA domain-specific language for automating complex digital workflows and API integrations.
Tech Stack
PHPSupport & Helpdesk
Why cerb?
- • Powerful KATA language
- • Extreme scalability
- • Deep API integration
Limitations
- • High learning curve
- • Legacy UI elements
- • Complex configuration
1/15/2026
Last Update
38
Forks
343
Issues
Other
License
Financial Leak Detected
Stop the "SaaS Tax"
Your team could be burning cash. Switching to cerb instantly boosts your runway.
Competitor Cost
-$2,280
/ year (est. based on Zendesk)
Self-Hosted
$0
/ year
Team Size10 Users
150+
SAVE 100%