chatwoot
The premium Open Source alternative to Intercom
🎯 Best for:Companies needing a unified inbox without per-seat pricing
What is chatwoot?
Replaces fragmented support inboxes with a unified dashboard for WhatsApp, Email, and Website live chat. Built on Ruby on Rails, it supports self-hosted agent management, chatbots, and conversation continuity.
Tech Stack
RubySupport & Helpdesk
Why chatwoot?
- • Multi-channel support
- • Mobile apps available
- • Chatbot integration
Limitations
- • Heavy resource usage
- • Complex Redis/Postgres setup
- • Email parsing complexity
3/6/2026
Last Update
6,481
Forks
1,034
Issues
Other
License
Financial Leak Detected
Stop the "SaaS Tax"
Your team could be burning cash. Switching to chatwoot instantly boosts your runway.
Competitor Cost
-$1,440
/ year (est. based on Intercom)
Self-Hosted
$0
/ year
Team Size10 Users
150+
SAVE 100%