A self-hosted customer engagement suite replacing Intercom and Zendesk. It aggregates conversations from Email, WhatsApp, and Facebook into a single dashboard using a Ruby on Rails backend.
Tech Stack
RubySupport & Helpdesk
Why chatwoot-fork?
• Omni-channel aggregation (FB, WhatsApp, Email)
• Self-hosted data privacy
• Real-time chat widget injection
Limitations
• High memory usage for Rails backend
• Mobile app requires separate build setup
• Complex email server configuration
10/23/2025
Last Update
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Forks
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Issues
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License
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