An open-source alternative to Drift and Crisp designed for managing customer conversations across multiple channels. It utilizes a modern Rails backend to deliver shared inboxes and automated agent workflows.
Tech Stack
RubySupport & Helpdesk
Why chatwoot_a?
• Supports WhatsApp & Telegram
• Team collaboration features
• Active community development
Limitations
• Email parsing configuration is complex
• Upgrade process requires downtime
• Documentation gaps for advanced setups
5/24/2025
Last Update
0
Forks
0
Issues
Other
License
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