freescout
The premium Open Source alternative to Help Scout
🎯 Best for:Teams requiring a shared mailbox without per-user subscription fees.
What is freescout?
A self-hosted help desk and shared mailbox solution built on Laravel. It utilizes a modular architecture allowing users to extend core functionality through a marketplace of optional plugins.
Tech Stack
PHPSupport & Helpdesk
Why freescout?
- • Lightweight Laravel footprint
- • Mobile-friendly web interface
- • Extensive community module library
Limitations
- • Many essential features require paid modules
- • Requires PHP/MySQL server management
- • No native mobile application
3/5/2026
Last Update
636
Forks
35
Issues
AGPL-3.0
License
Financial Leak Detected
Stop the "SaaS Tax"
Your team could be burning cash. Switching to freescout instantly boosts your runway.
Competitor Cost
-$1,440
/ year (est. based on Help Scout)
Self-Hosted
$0
/ year
Team Size10 Users
150+
SAVE 100%