freescout

The premium Open Source alternative to Help Scout

🎯 Best for:Teams requiring a shared mailbox without per-user subscription fees.
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AGPL-3.0License

What is freescout?

A self-hosted help desk and shared mailbox solution built on Laravel. It utilizes a modular architecture allowing users to extend core functionality through a marketplace of optional plugins.

Tech Stack
PHPSupport & Helpdesk

Why freescout?

  • Lightweight Laravel footprint
  • Mobile-friendly web interface
  • Extensive community module library

Limitations

  • Many essential features require paid modules
  • Requires PHP/MySQL server management
  • No native mobile application
3/5/2026
Last Update
636
Forks
35
Issues
AGPL-3.0
License
Financial Leak Detected

Stop the "SaaS Tax"

Your team could be burning cash. Switching to freescout instantly boosts your runway.

Competitor Cost
-$1,440
/ year (est. based on Help Scout)
Self-Hosted
$0
/ year
Team Size10 Users
150+
SAVE 100%

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