help-desk

The premium Open Source alternative to Freshdesk

🎯 Best for:Developers needing a simple, hackable ticketing foundation for their own projects.

What is help-desk?

A streamlined ticketing system built on the Laravel framework for rapid deployment and easy modification. It focuses on core ticket lifecycle management, agent assignments, and basic customer communication.

Tech Stack
PHPSupport & Helpdesk

Why help-desk?

  • Standard Laravel structure
  • Lightweight and fast
  • Easy to theme and brand

Limitations

  • Minimalist feature set
  • No built-in knowledge base
  • Limited automation rules
2/6/2026
Last Update
88
Forks
2
Issues
MIT
License
Financial Leak Detected

Stop the "SaaS Tax"

Your team could be burning cash. Switching to help-desk instantly boosts your runway.

Competitor Cost
-$1,440
/ year (est. based on Freshdesk)
Self-Hosted
$0
/ year
Team Size10 Users
150+
SAVE 100%

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