help-desk
The premium Open Source alternative to Freshdesk
🎯 Best for:Developers needing a simple, hackable ticketing foundation for their own projects.
What is help-desk?
A streamlined ticketing system built on the Laravel framework for rapid deployment and easy modification. It focuses on core ticket lifecycle management, agent assignments, and basic customer communication.
Tech Stack
PHPSupport & Helpdesk
Why help-desk?
- • Standard Laravel structure
- • Lightweight and fast
- • Easy to theme and brand
Limitations
- • Minimalist feature set
- • No built-in knowledge base
- • Limited automation rules
2/6/2026
Last Update
88
Forks
2
Issues
MIT
License
Financial Leak Detected
Stop the "SaaS Tax"
Your team could be burning cash. Switching to help-desk instantly boosts your runway.
Competitor Cost
-$1,440
/ year (est. based on Freshdesk)
Self-Hosted
$0
/ year
Team Size10 Users
150+
SAVE 100%