helpy
The premium Open Source alternative to Zendesk
🎯 Best for:Businesses that want to combine public community discussions with private support tickets.
What is helpy?
A Ruby on Rails-based support platform combining ticketing, knowledge base, and community forums. It integrates multi-channel support into a single dashboard for customer success teams.
Tech Stack
RubySupport & Helpdesk
Why helpy?
- • Integrated knowledge base
- • Multi-lingual support
- • Strong SEO for public docs
Limitations
- • Rails environment can be heavy
- • UI feels slightly dated
- • Enterprise features are paid
2/28/2026
Last Update
491
Forks
231
Issues
MIT
License
Financial Leak Detected
Stop the "SaaS Tax"
Your team could be burning cash. Switching to helpy instantly boosts your runway.
Competitor Cost
-$2,280
/ year (est. based on Zendesk)
Self-Hosted
$0
/ year
Team Size10 Users
150+
SAVE 100%