A web-based IT Service Management tool centered around a Configuration Management Database (CMDB). It automates IT operations through impact analysis, service level management, and document tracking.
Tech Stack
PHPSupport & Helpdesk
Why iTop?
• Strong focus on ITIL best practices
• Visual relationship mapping
• Highly customizable data model
Limitations
• UI feels utilitarian
• Requires deep ITIL knowledge
• Complex setup for small teams
3/5/2026
Last Update
282
Forks
54
Issues
AGPL-3.0
License
Financial Leak Detected
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