papercups

The premium Open Source alternative to Intercom

🎯 Best for:Companies requiring a self-hosted, privacy-first customer communication tool.

What is papercups?

A real-time customer messaging platform built with Elixir for high-concurrency performance. It allows businesses to embed a chat widget on their site and manage conversations via a centralized dashboard.

Tech Stack
ElixirSupport & Helpdesk

Why papercups?

  • Real-time Elixir backend
  • Clean React UI
  • Slack integration

Limitations

  • Requires Elixir knowledge
  • Fewer marketing features
  • Complex Docker setup
3/5/2026
Last Update
558
Forks
174
Issues
MIT
License
Financial Leak Detected

Stop the "SaaS Tax"

Your team could be burning cash. Switching to papercups instantly boosts your runway.

Competitor Cost
-$1,440
/ year (est. based on Intercom)
Self-Hosted
$0
/ year
Team Size10 Users
150+
SAVE 100%

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