A mature, Perl-based ticketing system designed for high-volume enterprise environments and complex workflows. It features a robust API, PGP support, and extensive custom field capabilities.
Tech Stack
PerlSupport & Helpdesk
Why rt?
• Extremely flexible automation (Scrips)
• Proven stability over 20+ years
• Comprehensive REST API
Limitations
• Steep learning curve for Perl
• Dated default user interface
• Complex initial configuration
3/5/2026
Last Update
280
Forks
80
Issues
GPL-2.0
License
Financial Leak Detected
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