Replaces centralized helpdesk software with a Maubot plugin that manages support tickets within the Matrix protocol. It allows teams to handle customer inquiries directly from their encrypted chat rooms.
Tech Stack
PythonSupport & Helpdesk
Why supportportal?
• Leverages Matrix decentralization
• Lightweight bot architecture
• Native chat experience
Limitations
• Requires Maubot infrastructure
• No traditional web UI for tickets
• Matrix protocol learning curve
2/23/2025
Last Update
2
Forks
1
Issues
AGPL-3.0
License
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