Replaces Zendesk and Freshdesk for multi-channel customer communication. Features a web-based interface with REST API integration and Elasticsearch-backed full-text search.
Tech Stack
RubySupport & Helpdesk
Why zammad?
• Multi-channel (Email, Phone, Chat)
• Real-time updates
• Audit-proof logging
Limitations
• High RAM requirements
• Complex Ruby environment
• Elasticsearch dependency
3/5/2026
Last Update
946
Forks
470
Issues
AGPL-3.0
License
Financial Leak Detected
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