The Showdown
Help Scoutvsopensupports
Why pay monthly fees for Help Scout when you can self-host opensupports for free? Let's look at the facts.
VS
Help Scout
The Expensive Option
- Closed Source (Black box)
- Expensive monthly fees per user
- Data stored on their servers
WINNER
opensupports
The Freedom Choice
- 100% Open Source Code
- Free forever (Self-hosted)
- You own your data completely
Interactive Calculator
Calculate Your "SaaS Tax"
SaaS pricing is designed to scale with your success.
See how much wealth transfers from your bank account to Help Scout's shareholders.
10 people
150100200+
$
*Estimated standard pricing for Help Scout. Adjust if needed.
Estimated Annual Waste
$1,440
Monthly Burn Rate$120
5-Year Projection$7,200
Cost with Self-Hosted$0
Calculations based on 10 users at $12/mo.
Detailed Breakdown
0
Proprietary SPA
SPA (React)
1
Often a paid add-on
Included for free
2
Standard global sets
Community translations