The Showdown
Zendeskvspeppermint
Why pay monthly fees for Zendesk when you can self-host peppermint for free? Let's look at the facts.
VS
Zendesk
The Expensive Option
- Closed Source (Black box)
- Expensive monthly fees per user
- Data stored on their servers
WINNER
peppermint
The Freedom Choice
- 100% Open Source Code
- Free forever (Self-hosted)
- You own your data completely
Interactive Calculator
Calculate Your "SaaS Tax"
SaaS pricing is designed to scale with your success.
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10 people
150100200+
$
*Estimated standard pricing for Zendesk. Adjust if needed.
Estimated Annual Waste
$2,280
Monthly Burn Rate$190
5-Year Projection$11,400
Cost with Self-Hosted$0
Calculations based on 10 users at $19/mo.
Detailed Breakdown
0
Data stored on vendor servers
Full control via self-hosting
1
Limited to API and UI settings
Direct source code modification
2
Per-agent monthly subscription
Free license, infrastructure costs only