The Showdown
Zendesk Guidevssupport-center-bundle
Why pay monthly fees for Zendesk Guide when you can self-host support-center-bundle for free? Let's look at the facts.
VS
Zendesk Guide
The Expensive Option
- Closed Source (Black box)
- Expensive monthly fees per user
- Data stored on their servers
WINNER
support-center-bundle
The Freedom Choice
- 100% Open Source Code
- Free forever (Self-hosted)
- You own your data completely
Interactive Calculator
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10 people
150100200+
$
*Estimated standard pricing for Zendesk Guide. Adjust if needed.
Estimated Annual Waste
$2,280
Monthly Burn Rate$190
5-Year Projection$11,400
Cost with Self-Hosted$0
Calculations based on 10 users at $19/mo.
Detailed Breakdown
0
Limited CSS/HTML templates
Full source code access
1
SaaS only
On-premise or Private Cloud
2
Monthly per-agent cost
No per-agent fees