The Showdown

FreshdeskvsticketingPeppermintapp

Why pay monthly fees for Freshdesk when you can self-host ticketingPeppermintapp for free? Let's look at the facts.

Freshdesk

The Expensive Option

  • Closed Source (Black box)
  • Expensive monthly fees per user
  • Data stored on their servers
WINNER

ticketingPeppermintapp

The Freedom Choice

  • 100% Open Source Code
  • Free forever (Self-hosted)
  • You own your data completely
Interactive Calculator

Calculate Your "SaaS Tax"

SaaS pricing is designed to scale with your success. See how much wealth transfers from your bank account to Freshdesk's shareholders.

10 people
150100200+
$

*Estimated standard pricing for Freshdesk. Adjust if needed.

Estimated Annual Waste
$1,440
Monthly Burn Rate$120
5-Year Projection$7,200
Cost with Self-Hosted$0
Start Saving Today

Calculations based on 10 users at $12/mo.

Detailed Breakdown

0
Proprietary Web UI
Modern React SPA
1
Third-party hosting
Self-hosted database
2
Tiered workflow rules
Custom code hooks