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The Showdown

OTRSvsZnuny

Why pay monthly fees for OTRS when you can self-host Znuny for free? Let's look at the facts.

OTRS

The Expensive Option

  • Closed Source (Black box)
  • Expensive monthly fees per user
  • Data stored on their servers
WINNER

Znuny

The Freedom Choice

  • 100% Open Source Code
  • Free forever (Self-hosted)
  • You own your data completely
Get Znuny Now
Interactive Calculator

Calculate Your "SaaS Tax"

SaaS pricing is designed to scale with your success. See how much wealth transfers from your bank account to OTRS's shareholders.

10 people
150100200+
$

*Estimated standard pricing for OTRS. Adjust if needed.

Estimated Annual Waste
$1,440
Monthly Burn Rate$120
5-Year Projection$7,200
Cost with Self-Hosted$0
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Calculations based on 10 users at $12/mo.

Detailed Breakdown

0
Vendor lock-in
Community-led fork
1
Restricted UI/Logic
Modular Perl architecture
2
High enterprise pricing
No license fees